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+44(0)203 556 0984

Book online and receive a discount

Monday to Sunday 9am to 11pm

We have been asked so many questions over time... So we have now put together a list of the most frequently asked questions below (Just Scroll Down)! Don't worry if still can't find the answer please give us a call on 0203 556 0984 or click the contact button below and a member of our team will be in touch to help you.

Contact us by filling in the form below or

info@thelondonmobilemassage.co.uk / 0203 556 0984

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Where are we located?

We are a London based company, with offices in Finchley Road.

How much do we charge for are treatments?

Our massages start from only £50. We have many special offers on a regular basis so please check our website for promotional codes.

What are our opening times?

Our opening times are Monday-Friday 9:00am-11:00pm each of our therapists has their own time schedule and availability for each therapist depends on how busy they are. The booking system updates our therapists time schedules accordingly, so it’s best to check each therapists schedule on our automatic real-time booking system to see if they are available.

Do our therapists use a massage table?

Our therapists are highly trained at performing massages on the floor or bed, however if it’s essential for you to have a massage table please email us 24 hours in advance so we can arrange one. Also please check are specials page for a free massage table.

What is the appropriate clothing to wear during my massage?

Most of our customers prefer to have an oil based massage so we advise you to dress to your own level of comfort; many people may prefer to keep their underwear on during the massage whilst others prefer to be nude. Please note that private areas have to be covered when you turn over.

Do I need to inform you if I have any medical conditions?

Your health and wellbeing is very important to us and is our number one priority so please take the time to read the questions below, and if you have any of the following or need to let us know about any other medical conditions please fill in the “additional information” box on the booking form, and inform your therapist before your session begins, and she will provide you with a short form to complete.

  • Do you have any medical conditions?
  • Do you or have you suffered from any allergies?
  • Have you had any recent surgery in the last year?
  • Do you have any, or have you suffered from any heart conditions?
  • Are you Pregnant?
  • Have you consumed any drugs or alcohol in the last 24 hours ?

What type of massage is right for me?

If it’s your first massage with us, we highly recommend the classic or the lomi. We are dedicated to promote healthy living and your therapist will work with you to help you find a massage that benefits your needs. Should you have any questions on any of our treatments please feel free to have a chat with one of our therapists.

Is it ok to eat & drink before my massage?

It’s not ideal to have a massage on a full stomach so to gain total relaxation for your mind and body, eat at least one hour prior to your massage and try to avoid consuming alcohol.

Can I tell my therapist if the pressure of the massage is too hard?

Be sure to speak up if:

  • the room is too hot or too cold
  • you experience pain
  • you have any questions related to the massage
  • there's anything you forgot to mention during the consultation

We are there to relax you, not stress you...

What if I only want a massage on certain parts of my body?

If you only want specific areas of your body to be massaged please inform your therapist you can also choose your focus areas on the online booking page.

What if the pressure isn’t right for me?

Please inform your therapist if the pressure is not right for you as we all have different body types and require different forms of pressure.

What are the payment methods?

We only accept payment in cash pound sterling; the payment should be give directly to your therapist, sorry but we do not accept any other currency or any other form of payment.

Can I tip my therapist?

It’s entirely up to you, there is no pressure, we are here to relax you not stress you.

How quickly can my therapist get to me?

At TLMM we pride ourselves on being able to respond quickly and efficiently to our customers needs our aim is to be with you in one hour from your confirmation of booking, if there are any unforeseen travel delays your therapist will keep you updated via regular text messages.

Your massage begins the moment your therapists hands touch your body we are always happy to give you a few extra minutes should you require it.

What if I realize I've drooled during the massage?

Many people fall into a peaceful slumber during the massage but when they wake up, they notice a pool of drool on the pillow or massage table. This is very common. It often happens when people are being massaged while lying face down on the massage table.

What if I get an erection during the massage?

Some men don't get massage therapy because they worry that they'll get an erection. Or they get the massage, but are unable to relax during the massage because of this fear.

But there is no reason to be embarrassed. It's perfectly normal for men to get an erection during a non-sexual, therapeutic massage.

Gentle touch administered to any area of the body can activate the parasympathetic nervous system and cause a partial or full erection. Your massage therapist (male or female) understands this and will generally ignore it.

The pressure isn't deep enough, but I don't want to insult the massage therapist’s technique. What should I do?

Communicate openly with the massage therapist. Keep in mind however that it's a myth that massage therapy has to hurt to be effective.

Some of the most effective types of massage therapy are gentle and do not involve deep pressure or pain. In fact, too much pressure can cause muscles to seize up.

I'm self-conscious about a certain part of my body and don't want the massage therapist to see me. What can I do?

People are self-conscious for various reasons. Some of the more common concerns are:

  • I'm overweight
  • I have excessive hair growth on my body
  • I've got acne on my face or back
  • My feet are ugly
  • I have scars

Being self-conscious should never keep you from seeking health care, whether it's visiting your doctor or seeing a massage therapist.

If you're self-conscious about a certain part of your body, you can ask the massage therapist to avoid that area.

Or, you can opt for a therapy that is done through clothing, such as a Thai massage because no massage oil or lotion is used, you remain fully clothed during the session.

Just remember to provide complete and accurate information on your health history form, so that the massage therapist is aware of any precautions or contraindications.

How often should I have a massage?

When was the last time you received a massage? This is not a rhetorical question;

If you have to pause to think about the answer, then chances are you have gone too long without one.

At TLMM we appreciate that our lives are rather full between tending to work and family, running errands, paying bills, and everything that comes with managing a hectic life. But, as the saying goes, one cannot help others unless they first help themselves.

Massage can help to alleviate joint and back pain, manage fibromyalgia and migraines, speed recovery from injury, increase blood circulation and manage stress, etc.

The bottom line is this; yes, we are all busy, but for your own health and wellbeing we recommend that you should have a massage at least once a week.

Are there any side effects to massage?

In general, there are no side effects to getting a massage...

First and most commonly, it's very likely that your body is releasing toxins that have been stored up (because a massage is healthy and gets the blood flowing)... these toxins get back into your system and if they aren't eliminated (via diet, sweating, or system cleanse), they can affect your system and you can feel sick. After a few times of this happening, it shouldn't happen as much if at all (as the toxins are all worked out of your system), but taking a good cleanser and/or drinking more water will help get rid of that effect much faster.